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All of our software licenses are perpetual, meaning you can use the software you purchased forever at no additional cost, in the environment it was built for.
All upgrades for one year are included in your purchase, so you do not have to pay for any upgrade in that period. After the first year, you can renew the update service for an additional year at any time.
Try the following:
If this does not solve the problem, you may have to remove the XLGL add-ins from the Disabled Items list in Excel: